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Sales & Account Manager ICT Solutions

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Date: 3 Oct 2024

Location: Abu Dhabi, United Arab Emirates

Company: Al Rostamani Group of Companies LLC

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment. 

Al Rostamani Communications is a leading IT & Telecommunication Solutions Provider and Systems Integrator, offering Innovative, Integrated Technology Solutions and Professional Services to customers in UAE and other GCC countries.

Job Purpose

Sales & Account Manager is responsible for developing and maintaining strategic relationships with key enterprise clients. By understanding their unique business needs and challenges, the Senior Sales & Account Manager will effectively influence clients to adopt Al Rostamani Communications' innovative solutions. This role requires a strong ability to articulate the value proposition of our offerings and drive revenue growth within the domestic market

Job Responsibilities

  • Responsible for aligning to the sales strategy ensuring ARC strategic objectives are met
  • Accountable for creating turn-around solutions to ensure that sales plans are met irrespective of current situation by ensuring that sales procedures and policies as defined by the Sales Sr. Management are implemented and followed
  • Responsible to approach the management of his/her account in a systematic way by identifying the strategy they will use to develop and grow the account profitably
  • Do a vulnerability analysis of ARC position in comparison to that of competitors and vendors, to ensure the client’s requirement is at the heart of our proposed solution
  • Formulate and execute sales, marketing, and go-to-market strategies; Management of product, pricing, costing and profit margins
  • Plan, develop and implement tactical promotions and integrated marketing programs for the targeted customer segments
  • Account management, cross selling and up selling for the existing and new customers
  • Market development, penetration into the existing account and expansion of new accounts and market
  • Manage vendor relationship on target and quota
  • Manage & Negotiate with vendors on product, pricing, marketing activities, technical support, sales rebate etc.
  • Identify and develop partnership with new vendors to support continuous portfolio growth
  • Operation management including but not limited to inventory, vendor rebate, marketing funds, technical support, etc.
  • Manage product life cycles, pre-sales architecting capability for large orders and operational issues
  • Use ARC sales tools and methodology to effectively manage their accounts, opportunities, pipelines, and forecast
  • Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for ARC
  • Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership of the co-ordination for the commercial agreement for each client. And aim to realize revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation
  • Coordinate with Head of Sales, Business Unit Managers, pre and post sales team and Project Managers to support marketing of their products and coordination with suppliers
  • Any other additional tasks the line manager may give and is within the scope of work

Job Requirements

Qualifications

  • A bachelor's degree in IT engineering or a related discipline. Engineering with MBA is an added advantage

Experience

  • Minimum of 5 years' of relevant industry experience in UAE market

  • Hard core ICT Solutions (Infrastructure, Compute, Networking, UC, IT Security & Digital) sales experience preferred

  • Must have worked for reputed ICT System Integrators in the UAE

  • Must have track record of closing large ICT solution orders

  • Must be currently in UAE 

 

Certification

  • Should have relevant vendor certifications

Knowledge & Skills

  • Strong IT technical & Industry knowledge preferred

  • Teamwork, Written, verbal communication & presentation skills

  • Excellent relationship building skills

  • Excellent negotiation skills

  • Excellent influencing skills

  • Strong customer-centric mindset and commitment to delivering exceptional service.

Salary and Benefits:

  • Competitive salary and benefits package commensurate with experience and qualifications.
  • Attractive commission structure based on individual and team performance.
  • Opportunity to work in a dynamic and fast-paced environment with a leading IT solutions provider.

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.