Cashier - Exchange House

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Job Summary:

As a Cashier at our Exchange House, you will be responsible for handling currency exchange transactions, remittance services, and customer payments with accuracy and professionalism. You will play a key role in delivering excellent customer service, maintaining compliance with financial regulations, and ensuring secure cash handling.

Key Responsibilities:

• Handle foreign currency exchange and remittance transactions efficiently and accurately.

• Process customer transactions, including cash, card, and electronic payments.

• Maintain accurate records of all transactions and balance cash drawers daily.

• Ensure compliance with anti-money laundering (AML), KYC, and internal control policies.

• Provide courteous and professional customer service.

• Identify suspicious or fraudulent activities and report them promptly.

• Maintain proper filing and documentation as per regulatory standards.

• Support branch operations during peak hours or staff shortages.

• Adhere to company policies, procedures, and code of conduct.

Qualifications & Requirements:

• High school diploma or equivalent (Bachelor’s degree is a plus).

• Minimum 1–2 years of experience in a cashier or teller role (preferably in financial services or exchange houses).

• Strong numerical and cash-handling skills.

• Familiarity with AML and KYC regulations is an advantage.

• Good communication and interpersonal skills.

• Fluency in English; additional languages (Arabic, Hindi, Urdu, etc.) are an asset.

• High level of integrity and attention to detail.

Preferred Skills:

• Customer-focused attitude with strong problem-solving abilities.

• Ability to work under pressure in a fast-paced environment.

• Team player with a flexible approach to shift scheduling.

• Basic computer literacy (MS Office, point-of-sale systems, remittance platforms).

At Al Rostamani Group, we seek talented people who work hard to achieve great things.  We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision.  If this position represents an opportunity you wish to pursue, we invite you to apply.