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Senior Sales and Technical Service Executive (Tyres)

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Date: 21 Feb 2025

Location: Dubai, United Arab Emirates

Company: Al Rostamani Group of Companies LLC

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star.

Job Purpose

Develop and maintain the Re-tread business of commercial segment Tyres (Truck & Bus )  through End Users/Fleet. 
Manage the Technician and co-ordinate with GRS to maximize the Casing Collection and Re-tread to reach the desired target level of 5oo units per month.

Job Responsibilities

  • Implement new business models that could expand retreading business and strengthen retread/new tire integration
  • Visit prospective customer at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages
  • Maximize sales, meet/exceed targets and significantly improve forecast accuracy
  • Develop strong network and customer base for Retread business. Open new customer’s account fulfilling necessary administrative requirements of company
  • Analyse large fleet portfolio and select the accounts to reach the planned result
  • Conduct the market mapping and assessment of Commercial Segment (TBR & Re-tread Tyres)
  • Audit GAR's, and create action plans for improving production quality and effectiveness
  • Monitor and report trends & influences and new customer business models
  • Coordinate Commercial Production Biz Unit team in all activities related with retread sales & marketing
  • Mobilizing the team to improve casing collection for Re-tread business
  • Monitor the Technical Team including Casing (Re-tread) collector to improve their performance in giving service to End user
  • Control the tyre service project cost by monitoring performance of the tyre and technicians, report the deviation to take necessary precautionary measure to control the deviation
  • Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken
  • Provide feedback to Sales Manager on market conditions, competitive products, policies, distribution activities, advertising initiatives, etc., that will aid decisions on sales strategies in his area
  • Ensure cost effective logistic in coordination with client, casing collection and production facility
  • Consolidate updated market information (SI/SO competitors’ price, conditions, products, services, environment…etc.)

Job Requirements

Qualifications

  • Bachelor Degree
  • Automobile/Rubber engineering would be preferable

 

Experience

  • Minimum 5 years’ experience as a manager in the automotive sector; experience of managing sales operation would be an added advantage 

Knowledge & Skills

  • Product knowledge:- knowledgeable of aftermarket/ auto ancillary product 
  • Customer and Personal Service:- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction 
  • Sales and Marketing:- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Administration and Management:- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources
  • Critical Thinking:- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Coaching and Developing Others:-  identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
  • Organizing, Planning, and Prioritizing Work:-  Developing specific goals and plans to prioritize, organize, and accomplish team work
  • Problem Solving:-  identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.